Guidance

Southwest Fans Wonder if the Airline Has Changed Forever

Southwest Fans Wonder if the Airline Has Changed Forever

Every airline has its devoted customers, and then there’s Southwest.

Southwest Airlines travelers, who have helped make it the biggest U.S. carrier by domestic passengers, say they are devoted to the airline because of its unique experience. Flight attendants crack jokes during safety briefings or announce birthdays over the intercom. And its loyal cost-conscious travelers flock to the airline for its free checked bags, a rarity among domestic carriers.

Why Paper Checks Refuse to Die

Why Paper Checks Refuse to Die

Target stopped accepting personal checks as a form of payment this month, which might inspire the following question: What took so long?

When Do You Need to Get to the Airport? We Did the Math

When Do You Need to Get to the Airport? We Did the Math

Airports and airlines generally recommend two hours for domestic departures and three hours for international flights. But with so many people taking to the skies this summer, these standard guidelines for time to the airport might not apply.

Gold Medal Leadership: 5 Winning Lessons From Olympic Sports

Gold Medal Leadership: 5 Winning Lessons From Olympic Sports

Every four years, the Olympic Games bring a spectacular display of sporting prowess to the world. They also showcase the power of human endeavor and the importance of teamwork, along with a host of positive role models. For that reason, they are a source of powerful lessons for leaders.